We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is made normally, but there is a delicate smell.
The bag is good, it came a little crumpled, but very little. Attachments in the package letter and rubber for hair.
The bag is super, reached Kemerovo in 10 days it's super fast. I'm generally happy)
Good, small frame handbag, description corresponds, delivery to Volgograd Region 9 days, the track was tracked, packed badly, in one cellophane bag in the bag was inserted air package but only in one compartment because of this and there was a deformation, the steamer slightly improved the situation but maybe in the process of socks. The smell is but not cretic. In any case, I'm happy, I recommend to buy.
Сумка просто супер, за 11 дней до Краснодара.Сделана очень качественно, ниток не торчит, ремешок мягкий, регулируется. Покупала за 690р., за такую цену сумка просто бомба.Рекомендую!!! С продавцом не общалась, не было надобности
Good, small and neat
сумка дошла очень быстро! внутри был воздушный мешок, так что сумка без заломов, сильного запаха нет
отличная сумочка!
Отличная сумка! Пришла быстро. Выглядит лучше, чем на фото.
сумка внешне как на фото, классная...не нравится, что подкладка шуршашая как бумага
Супер!благодарю.
I loved!! Came in perfect condition! The size is great!
Сумка хорошая, качество на высоте. присутствует небольшой запах, но думаю выветрится к сожалению немного помялась, хоть и внутри был воздушный пакет. Очень надеюсь, что получится "выпрямить" доставка быстрая. с продавцом не общалась
My wife liked it! Thank you
Excellent shop, excellent product and excellent time to reach Chile
Sewn smoothly, the materials are very rigid, cheap. But for 856 rubles is suitable. There is not a big smell.
Perfect it is beautiful
Got a broken package, what should it be? Or is it such a present?
The handbag is small, slightly more Palm, but it looks expensive. Happy with the purchase!
Very pretty handbag, some bad smell, but can wywietrzyć. Pretty roomy. Has come in 2 wks. For paczkomatu. I am very glad. Recommend
Thank you all liked it
Bag, pretty, corresponds to the description, inside small pockets. There is a smell, but it's not critical, quickly flew away. Not big, but not small. I liked it.
'Ll have more はやく とどい. Shin-ぴんのつんとするにおいがするけど, there is harsh and やすっぽく みえ don't, amid and solid than the, pinkish purple was good
I really liked the bag!
The bag on the viglade is not extinguished, without smell, ale a clog of solid