We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent sneakers! Soft, comfortable, super comfortable! Excellent basic purchase, and for such a price so in general a gift!
On the Russian 39 took 40: went perfectly. Made neatly, comfortable, soft and on the leg look good. Purchase satisfied
Very soft, comfortable, as in the photo and in the description, has already experienced, I recommend, at the foot of 22 cm came 35 size As a gift put socks)
They were not enough for 39 (Rus), I want to make a re-order.
43 size approached 41, very satisfied.
Sneakers are very good!!!
очень крутые кеды! покупаю уже не первую пару. брала себе, маме, подругам. соотношение цена-качество идеальное. хорошо смотрятся в разных образах. продавец общительный, дошли очень быстро
отличные. бомба. класс. по размеру подошли. качество отлисное.благодарю. и подарочек положили. платок на шею
Cool sneakers, but 35 were small, rather at 34, very sorry! Have to re-order!
Excellent sneakers, came well packed, without delay. The smell is present, but I think it will quickly fade. At the foot of 24 cm took the size 38, just right. Thank you! Seller recommend
My favorite .. But sorry too soft skin .. We appeared on the night on the first day. The only one .. In the heel they are constantly rubbed because of short socks.
At the foot of 23,5 size 37 came up perfectly! they do not smell anything, so I concluded that the skin is natural, but I'm not an expert.
Beautiful crosses, at its 23.5 took 37 size, it seemed that this shoes are more on a narrow leg. I began to rub a pinkie for a long time, I hope they are carried over time and will be more free
Cool shoes, ordered the second such. When dressing down a little bit, steel as slippers. The photo lay two pairs, that was an idea as they proved themselves for year socks. Come quickly.
товар соотвествует описанию. мягкие,на узкую ногу. сетка размера соотвествует. продавца рекомендую
All as the picture. Comfortable, soft, the 24 cm 38 size.
Sneakers cool, very stylish look, comfortable, well, be sure to believe in the length of the foot. There is a winter and summer option!
Fast shipping, ordered 13 received 25 May. This size chart corresponds to size 43 26,5 cm in insole.
Very beautiful and neat sneakers! I liked the performance and went a little less than a month
На 24.5 подошёл размер 39, всё аккуратно, кроссовки пришли не мятые внутри был воздух и в пыльнике, Спасибо продавцу положил платочек в подарок. с продавцом не общалась
I order the second time. At 24,5 cm fits 39. In the photo, new croses and after a year of active socks. Recommend
Excellent basic sneakers. The color is boiling White. I was a little wrong with the size: on the stop 23.5 ordered 38 R, it would be possible and 37 R, because of this, when walking in the area of the sock,, i The insole will solve this problem. Great for both jeans and dresses. Recommend
Good shoes, come on 38, daughter comfortable to me there. Packaging level, each in a separate bag, in the shoe inflated insert, no deformation.
Sneakers are beautiful, white. The lines are even. On the insole everything matches the table. Go in size. Slightly stronger hug the leg of the back leg. But the back is soft. Not branded. On the insole is an ordinary Chinese firm. Glued well. Leatherette. Came 2,5 weeks before the MSC.
Nice tidy shoes. Very soft. Hope, don't wear out quickly. Flat seams. No odor. The foot 25,5 cm size fit well. Less than would have been small. Non-4 cm as stated (on photo shows). But to reduce the star for it did not