SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shefam (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shefam.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything is fine. On 186 cm height and 71 kg weight took XXL. Is OK. But you can also take XXXL if you want to wear it over clothes. Sewn normally, threads do not stick out. Delivery fast to Cheboksary. I liked the case. We have to get used to it. Instruction for English. Language (translated through Yandex translator). Advise.
love it, it really can help my posture when wearing it, i can actually do small size instead buy M, i m size 2 in US size
I order it for the second time. Everything suits.
Compliant, looks good and arrived quickly
Well received good packaging not damaged super thank you very much very quickly and again thank you
The goods were delivered in the current month to the Nizhny Novgorod region. All is well. The size approached the size of 48.
Fast delivery, 10 days to Finland. Easy to use and help me keep my back straight all the time, very important for IT developer. Definitely worth the money!
Got the item, exactly like in the description. No instruction how to use it.
Thank you for fast shipping! Well packed goods fully complies with the description. Took for his wife is very pleased.
item received as discribed n delivered fast then expected.yet to try to give reasonable feedback.
A good posture corrector with a belt. It is worn easily, the posture fixes reliably. Two plastic plates are laid along the back.
Excellent product and fast delivery!
Belt is not bad, I like everything. Clothes size is S, corset size M sat well
Excellent product and sent very fast.
جودة عالية اداء فعال وسعر مناسب و توصيل سيئ بسبب شركة ناقل اكسبرس و باسباب كوفيد١٩
Corrector is good, the back holds not bad. we will wear. if that then I'll add a review
Заказ пришёл быстро . Ниток торчащих нет. Но прошит жиденько , одной ниткой . Померила, не разошёлся. Все нравится. Единственное, как заметили многие поднимается выше- это из-за размера . У меня рост 165 , вес 52.-мне кажется М размер большеват , лучше взять S. Согласна с комментариями выше, бандаж напоминает , но и сам помогает. Можно взять и использовать . Летом будет жарко ...
Parcel received as discription, simple and easy to wear
To be honest, it's bullshit. It's pointless.
excellent product according to the description and table measures.